Grant Houston – Natural Structure

Hello, I’m Grant.

I’m a UX, product, and interaction design leader who specializes in bringing structure to complex technical systems.

 

I do my best work as an individual contributor, focusing my time where it counts: research synthesis, rapid prototyping, and close technical collaboration with product and engineering teams to turn messy requirements into clean, accessible systems.

Key Outcomes

24x Efficiency Improvement

Replaced a 4-hour manual review process with a 10-minute screening tool, allowing the Disney QC team to clear a 7,500+ title backlog.

Reduced Support Calls by 45%

Designed a progressive contextual help system for Entertainment Partners that guided users through complex payroll tasks, drastically cutting support volume.

Increased Cart Conversions by 23%

Redesigned checkout flows for HauteLook and Nordstrom Rack, generating an immediate conversion boost and reducing shipping errors by 35%.

Enabled Patient-Controlled Pain Relief

Key UX designer and prototyper on a FDA-regulated iOS/Android mobile app for Nevro. The interface enables patients debilitated by chronic pain to control their implanted spinal cord stimulator and track their pain relief journey over time.

Photo collage of whiteboard wireframe sketches and a designer writing on a whiteboard during a working session

Core Experience

Research & Strategy

  • User Research
  • Voice of the Customer
  • Usability Testing
  • A/B Testing
  • Customer Journey Maps
  • Systems Thinking
  • Strategic Problem Solving
  • Design Sprints

UX & Product Design

  • Product Design
  • UX Design
  • Information Architecture
  • Interaction Design
  • User Flows
  • Wireframing
  • Prototyping
  • UI/Visual Design
  • Design Systems
  • Content Strategy
  • Accessibility (WGAC Conformance)

Leadership & Process

  • Mentorship & Leadership
  • Agile/Scrum
  • SDLC/Waterall
  • 5-Day Design Sprints
  • Design Thinking

Tools

  • Figma
  • Axure RP
  • Claude
  • Gemini
  • ChatGPT
  • HeyMarvin AI